𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗥𝗲𝗽𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝘃𝗲

Location: Remote (Lagos, Nigeria)

Salary: ₦400,000 Monthly

Female Candidates Preferred

Immediate Resumption Required

Are you an excellent communicator with a passion for delivering exceptional customer service? We're looking for a Customer Support Representative to join a dynamic team, assisting customers through inbound and outbound calls while providing outstanding support.

Key Responsibilities

✅ Answer inbound customer calls professionally and courteously

✅ Make outbound calls on behalf of various clients

✅ Follow client-specific call scripts and procedures

✅ Deliver exceptional customer service and resolve customer inquiries

✅ Accurately document customer interactions

✅ Meet quality, attendance, and performance targets

Requirements

✔ Excellent verbal communication skills

✔ Strong customer service and interpersonal skills

✔ Comfortable using computers and navigating multiple applications simultaneously

✔ Ability to multitask while speaking with customers

✔ Strong attention to detail and problem-solving skills

Work Schedule (Nigeria Time)

🗓 Monday: 4:00 PM – 1:00 AM

🗓 Tuesday: Off

🗓 Wednesday: 4:00 PM – 1:00 AM

🗓 Thursday: 4:00 PM – 1:00 AM

🗓 Friday: 4:00 PM – 1:00 AM

🗓 Saturday: 2:00 PM – 11:00 PM

🗓 Sunday: Off

Please Note:

• This role requires excellent communication skills and a customer-first mindset.

• Candidates must be comfortable working the stated schedule, including evening hours in Nigeria.

How to apply

Interested and qualified candidates should send their CV/Resume to:

careerswithsike@gmail.com

Subject: Customer Support Representative Application