Operations Officer
Location: Charity Bus-stop, Oshodi - Lagos
Employment Type: Full-time (Mon-Fri)
Industry: Freight Forwarding and Logistics
Job Summary
- Our client is seeking a smart, organized, and proactive Operations Officer to support the day-to-day internal operations of the business.
- The ideal candidate should be computer literate, possess excellent communication and organizational skills, be willing to learn, and be able to work effectively in a fast-paced logistics environment.
- Candidates who live close to the company’s office location will have an added advantage.
Key Responsibilities
- Support the daily operational activities of the company.
- Assist with preparing, organizing, and maintaining operational documents and records.
- Enter, update, and manage shipment and customer information accurately using computer systems.
- Communicate professionally with customers, vendors, transporters, clearing agents, and other relevant parties.
- Provide customers with updates regarding shipments, deliveries, and other operational activities.
- Monitor shipment movement and follow up on outstanding operational matters.
- Assist with scheduling pickups, deliveries, and other logistics activities.
- Prepare reports, correspondence, invoices, and other operational documents when required.
- Work closely with management and other team members to resolve operational issues.
- Perform general administrative and operational duties assigned by management.
- Maintain confidentiality and professionalism when handling company and customer information.
Requirements
- OND, HND, B.Sc in a related field.
- Previous experience in operations, logistics, freight forwarding, customer service, or administration is an advantage.
- Good knowledge of computer applications, especially Microsoft Word, Excel, email, and internet-based tools.
- Strong verbal and written communication skills.
- Good organizational and time-management abilities.
- Strong attention to detail and accuracy.
- Ability to multitask and work under minimal supervision.
- Ability to learn new systems, processes, and procedures quickly.
- Good problem-solving and interpersonal skills.
- Professional attitude and ability to work effectively with customers and colleagues.
- Candidates residing close to the office location will have an added advantage.
Salary
N150,000 per month.
Application Closing Date
31st August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: L.recruiter@fmragency.com using the job title as the subject of the email.