Administrative / Customer Service Officer
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Summary
We are seeking a detail-oriented and customer-focused Administrative / Customer Service Officer to support daily operations and ensure excellent client experience.
The role involves handling customer inquiries, managing administrative tasks, coordinating internal and external communication, and using Microsoft tools to maintain accurate records and reports.
Key Responsibilities
Manage and respond to customer inquiries via email, phone, and other communication channels
Handle official email correspondence and follow up on requests promptly
Coordinate communication with service providers, vendors, and internal teams
Prepare reports, memos, and internal documentation using Microsoft tools
Maintain accurate records, files, and administrative documentation
Support day-to-day office and customer service operations
Ensure a professional and empathetic approach in all client interactions
Requirements
Proven experience in an administrative or customer service role, preferably within the medical industry.
Strong working knowledge of Microsoft Office tools (Word, Excel, Outlook, etc.)
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Customer-focused, professional, and detail-oriented
Ability to multitask and work in a structured environment.
Salary
N150,000 – N200,000 monthly.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: hrprestigiousconsulting@outlook.com using the Job Title as the subject of the email.