Title: Manager - Fraud Management
Location: Ikoyi, Lagos
Reports To: Senior Manager - Business Assurance Support
Division: Finance
Job Summary
- Make visible and control in all business areas external subscriber fraud to agreed business acceptable levels.
Responsibilities
- Develop and implement business and strategy plan for Fraud Management.
- Plan, prioritise and co-ordinate the work of the subscriber fraud operations team.
- Take ownership of the fraud management system, identify and deliver business case and requirements for future system integration and delivery.
- Develop business awareness of the subscriber fraud team and obtain business buy-in to methodologies and strategies.
- Research, document, and implement industry best practices regarding fraud prevention and detection.
- Develop and establish external fraud detection policy, processes, and procedures.
- Develop, maintain, document, and ensure implementation of a subscriber fraud referral process.
- Develop and implement measurable fraud prevention controls.
- Report on fraud levels and loss to the business.
- Develop process and procedure to identify departmental workload versus resources with a view to ensuring adequate utilization of resources.
- Lead cross-functional initiatives to proactively prevent fraud and implement changes that can enhance detection and/or deter future subscriber fraud behavior.
- Develop and document current/future policies, procedures and processes that impact fraud departmentally.
Requirements
- First degree in any related discipline
- 6 - 13 years’ experience which includes:
- Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
- Experience working in a medium to large organization.
- Fraud Operational and/or Fraud Policy experience.
- Fluent in English
- Possession of a professional qualification.
Application Closing Date
19th August, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online