Business Development & Customer Success Executive
Location: Lagos Island, Lagos
Employment Type: Full-time
Job Summary
- The successful candidate will be responsible for managing customer communications, generating sales, following up with leads, building customer relationships, and promoting G-Importers Cargo Ltd's full range of logistics and consulting services.
- The ideal candidate should be confident, customer-focused, organized, proactive, and able to work independently while delivering excellent results.
Key Responsibilities
Customer Care & Communication:
- Handle customer inquiries through WhatsApp, email, phone calls, social media, and other channels.
- Respond professionally and promptly to customer requests.
- Provide accurate information about our services.
- Maintain excellent customer relationships.
Sales & Business Development:
- Follow up on leads and convert prospects into paying customers.
- Prepare quotations and support customers through the decision-making process.
- Identify customer needs and recommend suitable solutions.
- Achieve monthly sales targets.
- Generate referrals and repeat business.
Services You Will Promote:
- Vehicle importation and shipping
- Vehicle purchase assistance
- Air freight services
- Sea freight services
- Container shipping (vehicles and general cargo)
- Shop-and-Ship services
- Import consultation
- Training programs and webinars
- Corporate logistics solutions.
Customer Relationship Management:
- Maintain accurate customer records.
- Update customer information and sales activities in the company CRM/database.
- Track follow-ups, quotations, and sales opportunities.
- Prepare daily and weekly sales reports.
- Manage assigned leads independently and ensure timely follow-up.
Requirements
- Minimum of HND or Bachelor's Degree in any discipline.
- 1–3 years experience in Sales, Customer Service, Business Development, Logistics, Freight Forwarding, Banking, Insurance, or related fields.
- Excellent verbal and written communication skills.
- Strong negotiation and persuasion skills.
- Good computer skills (Microsoft Office, email, WhatsApp Business).
- Ability to work with targets and deliver results.
- Ability to work independently with minimal supervision.
- Strong attention to detail, discipline, and willingness to learn.
- Ability to manage multiple customer conversations and follow-ups effectively.
- Previous logistics experience is an advantage but not compulsory.
Training Provided:
Successful candidates will receive training on:
- Vehicle importation processes.
- International freight forwarding.
- Cargo and container shipping.
- Import and export procedures.
- Customer relationship management.
- Sales techniques and negotiation.
- G-Importers Cargo Ltd products and services.
Other Requirements:
- We are looking for someone who is willing to learn, grow, and build a career in the logistics and international trade industry.
- Preferred Age and Candidate
- 23–35 years (Exceptional candidates outside this range may be considered.)
- A female candidate is preferred.
Remuneration
- Basic Salary: N150,000 – N180,000 per month (depending on experience and qualifications).
- Performance Bonus.
- Sales Commission on successful transactions.
- Opportunity for career growth and professional development.
Application Closing Date
25th August, 2026.
Method of Application
Interested and qualified candidates should send their CV to: jobs@gimporters.online using the Job Title as the subject of the email.