Document and Administrative Support Officer

Document and Administrative Support Officer

Location: Lekki, Lagos

Employment Type: Full-time

Department: Administration / Operations

Reports To: Operations Manager / Administrative Manager

Role Summary

• The Document & Administrative Support Officer is responsible for providing reliable administrative and external support to the business.
• The role involves the timely submission, collection, and delivery of company documents, including legal and official documents, as well as running business-related errands and liaising with external offices, government agencies, legal institutions, banks, clients, and other stakeholders as required.
• The ideal candidate should be organized, trustworthy, proactive, physically mobile, and able to handle confidential company documents and assignments with a high level of responsibility and professionalism.

Key Responsibilities

• Submit and collect legal, administrative, and official company documents from relevant offices and institutions.
• Visit government agencies, courts, banks, legal offices, corporate organizations, and other locations on behalf of the company.
• Handle routine business errands and external assignments as directed by management.
• Ensure documents are delivered to the correct recipient and obtain evidence of submission or receipt where applicable.
• Follow up on submitted documents and provide timely updates on their status.
• Assist with the collection and delivery of company correspondence, letters, certificates, and other official materials.
• Liaise professionally with external contacts and provide accurate information as authorized by the company.
• Maintain proper records of documents submitted, collected, or delivered.
• Ensure all company documents and information handled are kept confidential and secure.
• Support the Administrative and Operations teams with routine office tasks when required.
• Assist with photocopying, scanning, printing, filing, and organization of documents.
• Keep management informed of any delays, challenges, or issues encountered while carrying out assignments.
• Manage assigned tasks efficiently and ensure errands are completed within agreed timelines.
• Perform other administrative and operational duties as may be assigned by management.

Key Performance Indicators (KPIs)

• Timely completion of assigned errands and external assignments.
• Accurate and successful submission and collection of documents.
• Proper documentation and tracking of submitted documents.
• Timely reporting of assignment status and challenges.
• Safe and confidential handling of company documents.
• Professional conduct when representing the company externally.
• Compliance with management instructions and company procedures.

Requirements and Qualifications

• OND, HND, or Bachelor's Degree in Business Administration, Office Administration, or a related field.
• 1–3 years of experience in administrative support, office operations, dispatch, document handling, or a similar role.
• Good knowledge of Lagos routes and ability to navigate different locations efficiently.
• Strong organizational and time-management skills.
• Good communication and interpersonal skills.
• Ability to handle confidential and sensitive documents responsibly.
• High level of integrity, reliability, and trustworthiness.
• Ability to work independently and follow instructions accurately.
• Ability to use Google Maps or other navigation applications.
• Basic computer literacy and ability to use email, Microsoft Office, and other office tools.
• Ability to work under pressure and meet deadlines.

Key Competencies:

• Integrity and confidentiality
• Reliability and accountability
• Time management
• Attention to detail
• Communication skills
• Professionalism
• Organization and record keeping
• Problem-solving ability
• Proactive approach to assigned tasks
• Knowledge of Lagos routes and transportation options.

Salary

N100,000 - N150,000 per month. 

Application Closing Date

20th August, 2026. 

Method of Application

Interested and qualified candidates should send their updated Curriculum Vitae to: hr@heritagedwellings.ng using the  job title as the subject of the mail.

Note: Proximity to Chevron-Lekki is Mandatory.