Operations and Customer Support Associate
Location: Lagos
Employment Type: Full-time
Your Tasks
- Answer incoming client queries via email, chat, or phone with speed and empathy.
- Spot recurring customer pain points and help build better internal standard operating procedures.
- Professional advice and sales of new and used cars as well as interstate transport sales to optimally meet the individual needs of our customers.
- Efficient design of allsales processes and customer management activities with a high degree of service orientation.
- Maintaining and nurturing relationships with our existing customer base through regular contact and individual support.
- Creating video updates for customers and insurance during key transport milestones. Produce short, professional vehicle handover videos and assist with content for customer-facing platforms.
- Oversee office staff and manage daily operational activities.
Your profile
- Bachelor`s Degree.
- Extensive knowledge of cars.
- Ideally, first experiences in vehicle sales, customer support or banking (Not compulsory)
- Accurate work,diligence, and a sense of responsibility with high intrinsic motivation.
- Valid driving licencerequired for test drives and vehicle transfers.
- Residence on Lagos Island (VI, Lekki, Ajah, Awoyaya e.t.c).
- We encourage you to apply even if you don't meet every single requirement.
Application Closing Date
17th August, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online