Customer Service Officer

Edlom Consulting Services
Victoria Island, Lagos, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service

Job Description

Customer Service Officer


Location: Victoria Island, Lagos

Employment Type: Full-time


Job Responsibilities


Greet customers warmly and ensure a positive dining experience

Handle customer inquiries, feedback, and complaints professionally

Take orders (in-person or via phone/online platforms where applicable)

Coordinate with kitchen and service staff to ensure timely service

Monitor customer satisfaction and report issues to management

Maintain a clean and welcoming front-of-house environment

Support daily operations to ensure smooth service flow.

Requirements


Interested candidates should possess an SSCE, OND, or Bachelor's Degree with 1-10 years experience.

Previous experience in customer service or hospitality is an advantage

Excellent communication and interpersonal skills

Polite, patient, and customer-focused attitude

Ability to work under pressure in a fast-paced environment.


How to Apply

Interested and qualified candidates should send their Applications to: jibs.ray@gmail.com using the job title as the subject of the mail.

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About the Company
Edlom Consulting Services