Front Desk / Customer Support Personnel
Location: Abuja (FCT)
Employment Type: Full-time
Job Summary
- The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Intavalto.
- The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional customer service across all communication channels.
- This individual shall serve as the face and voice of the organisation and play a critical role in shaping the company's image and reputation.
Responsibilities
Reception & Visitor Management:
- Welcome and receive all visitors in a courteous and professional manner.
- Maintain a clean, organizedand professional reception environment.
- Register all visitors and ensure adherence to company access procedures.
- Promptly notify employees of visitor arrivals.
- Coordinate visitor seating and hospitality arrangements.
Telephone & Communication Management:
- Answer all incoming calls promptly and professionally.
- Direct calls and enquiries to the appropriate departments.
- Maintain excellent telephone etiquette at all times.
Customer Support Management:
- Respond to enquiries relating to general company information
- Technical support requests
- Complaints and escalations
Requirements
- Bachelor's degree in business administration, mass communication, public administration, customer service management, hospitality management or a related discipline.
- 1–3 years relevant experience in front desk management, reception administration, customer service, help desk support or office administration.
- Proficiency in microsoft Office Suite, Email Management Systems, CRM Platforms, customer service tools, and office administration systems.
Salary
N130,000 - N150,000 per month.
Application Closing Date
10th August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hr@intavalto.com using the job title as the subject of the email.