Assistant Manager
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the store manager when needed.
- Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.
Responsibilities
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store’s merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Conduct regular audits to ensure the store is functionable and presentable
- Make sure all employees adhere to company’s policies and guidelines
- Act as our store’s representative and set an example for our staff
Requirements and skills
- Candidates should possess an OND, FSLC, SSCE / GCE / NECO with 0-1 year working experience.
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Flexibility to work in shifts
Remuneration
N150,000 - N200,000 monthly.
Application Closing Date
20th August, 2026.
How to Apply
Interested and qualified candidates should send their CV to: zentrixlimited.admin@gmail.com using Job Title as the subject of the mail.