Customer Service Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Industry: Cake Company
Job Responsibilities
- Attend to walk-in, WhatsApp, and online customers professionally.
- Receive and process cake orders accurately while ensuring customer specifications are well documented.
- Follow up with customers on inquiries, orders, payments, and deliveries.
- Respond promptly to customer complaints and provide appropriate solutions.
- Work closely with the production and logistics teams to ensure timely order fulfillment and excellent customer satisfaction.
Requirements
- Minimum of B.Sc. or HND.
- Previous experience in customer service is an advantage.
- Excellent communication and interpersonal skills.
- Must be computer literate and proficient in Microsoft Office.
- Ability to multitask and work efficiently in a fast-paced environment.
- Must be courteous, organized, and customer-focused.
Salary
N120,000 monthly + Accommodation.
Application Closing Date
31st July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the Job Title as the subject of the email.