Sales Executive
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- The Sales Executive is responsible for driving revenue growth by delivering exceptional customer experiences, converting inquiries into sales, and building lasting relationships with clients.
- As a representative of Onyx Beauty Hub, the Sales Executive must embody the elegance, professionalism, and excellence associated with a luxury beauty brand while consistently achieving sales targets.
Key Responsibilites
Sales & Revenue Generation:
- Meet and exceed daily, weekly, and monthly sales targets.
- Convert walk-in customers, online inquiries, and leads into paying customers.
- Upsell and cross-sell products and services to maximize order value.
- Follow up on quotations, abandoned carts, and pending customer inquiries.
- Generate new business opportunities through referrals and prospecting.
Customer Experience:
- Deliver a premium customer experience at every touchpoint.
- Understand customer needs and recommend suitable products.
- Build long-term relationships that encourage repeat purchases.
- Handle customer concerns professionally and ensure timely resolution.
- Maintain a high level of product knowledge to confidently advise customers.
Product Knowledge:
- Develop in-depth knowledge of all hair products, wigs, closures, frontals, accessories, and services.
- Stay informed about new product launches, promotions, and industry trends.
- Educate customers on product care and maintenance.
Sales Administration:
- Accurately process customer orders using the company's systems.
- Prepare quotations, invoices, and sales documentation.
- Maintain accurate customer records and sales reports.
- Ensure proper handover of completed orders to the Logistics and Customer Service teams.
Business Development:
- Identify and pursue new sales opportunities.
- Build relationships with wholesale customers, salons, stylists, influencers, and corporate clients.
- Participate in exhibitions, campaigns, and promotional events when required.
Team Collaboration:
- Work closely with the Marketing, Customer Service, Production, Logistics, and Finance teams to ensure smooth order fulfillment.
- Share customer feedback and market insights to support product and service improvements.
Requirements
- Bachelor's Degree or HND in Marketing, Business Administration, Mass Communication, or a related field.
- 2 - 4 years' sales experience, preferably in luxury retail, beauty, fashion, or e-commerce.
- Proven ability to meet or exceed sales targets.
- Strong sales and negotiation skills.
- Excellent verbal and written communication.
- Customer relationship management skills.
- Persuasive presentation and closing abilities.
- Strong interpersonal and networking skills.
- Good numerical and analytical skills.
- Proficiency in Microsoft Office and CRM/sales management tools.
- Ability to work under pressure and manage multiple customer interactions.
- Professional, confident, and well-groomed.
- Passionate about luxury beauty products and customer service.
- Self-motivated, proactive, and results-oriented.
- Honest, dependable, and accountable.
- Excellent attention to detail.
- Positive attitude with a strong team spirit.
Salary
N150,000 per month.
Application Closing Date
16th August, 2026.
How to Apply
Interested and qualified candidates should send their CV and a brief cover letter to: hronyxhairbynelly@gmail.com using" Sales Executive – Full Name" as the subject of the email.