Relationship Sales Officer (Female)
Location: Abuja (FCT)
Employment Type: Full-time
Industry: Financial Services | Investments | Lending | Wealth Management
Job Summary
- We are seeking a proactive, sales-driven, and customer-focused Relationship Officer (Female) for gender balance to join our growing team.
Job Description
- The Relationship Officer will be responsible for acquiring new clients, maintaining strong relationships with existing customers, mobilizing investment funds, promoting the company's financial products, and supporting loan generation activities.
- The ideal candidate will possess excellent sales, communication, and relationship management skills with a strong passion for delivering value to clients while achieving business growth targets.
Key Responsibilities
- Identify and acquire new individual, SME, corporate, and institutional clients.
- Promote the company's investment, lending, and financial advisory products.
- Generate new business opportunities through referrals, networking, cold calling, and strategic partnerships.
- Build and maintain a healthy pipeline of prospective clients.
- Develop long-term relationships with clients by understanding their financial goals.
- Serve as the primary contact for assigned clients.
- Provide timely responses to client inquiries and resolve complaints professionally.
- Conduct periodic relationship reviews to improve customer satisfaction and retention.
- Drive deposit mobilization and investment portfolio growth.
- Educate clients on available investment opportunities and wealth creation solutions.
- Assist clients in selecting suitable investment products based on their financial objectives.
- Source qualified loan customers.
- Guide prospective borrowers through the application process.
- Liaise with internal teams to facilitate efficient loan processing and disbursement.
- Monitor assigned loan accounts and support collections where necessary.
- Consistently achieve monthly and quarterly sales targets.
- Increase revenue by cross-selling and upselling financial products.
- Prepare and execute client engagement strategies to improve business performance.
Customer Experience:
- Deliver exceptional customer service at every touchpoint.
- Ensure accurate documentation and compliance during client onboarding.
- Maintain confidentiality of customer information.
- Maintain accurate records of client interactions and sales activities.
- Prepare weekly and monthly sales performance reports.
- Monitor market trends and competitor activities.
Key Performance Indicators (KPIs)
- Monthly investment/fund mobilization target
- Number of new clients acquired
- Loan origination target
- Revenue generated
- Client retention rate
- Customer satisfaction rating
- Cross-selling ratio
- Portfolio growth
- Timely submission of reports
Requirements
Education:
- EducationBachelor's Degree or HND in Finance, Economics, Business Administration, Marketing, Banking, Accounting, or any related discipline.
Experience:
- Minimum of 2 years experience in relationship management, sales, business development, banking, investment, insurance, fintech, or financial services.
- Proven experience in client acquisition and portfolio management is highly desirable.
Required Skills:
- Excellent sales and negotiation skills
- Strong interpersonal and communication skills
- Relationship management expertise
- Business development and networking skills
- Customer service orientation
- Financial product knowledge
- Analytical and problem-solving abilities
- Strong presentation skills
- Microsoft Office proficiency
- Ability to work independently and meet targets
- Time management and organizational skills
Preferred Attributes:
- Self-motivated and highly driven.
- Professional appearance and excellent business etiquette.
- Strong persuasion and influencing skills.
- Results-oriented with a passion for exceeding targets.
- High level of integrity and confidentiality.
- Resilient, proactive, and adaptable.
- Ability to build trust and maintain long-term client relationships.
What We Offer
- Salary of N200,000 - N250,000 per month.
- Attractive performance-based incentives and commissions.
- Career growth and professional development opportunities.
- Continuous training and learning.
- Supportive and collaborative work environment.
- Opportunity to work with a dynamic and fast-growing financial services company.
Application Closing Date
30th July, 2026.
How to Apply
Interested and qualified candidates should send their CVs to: recruitmentconsult@zohomail.com using "Relationship Sales Officer" as the subject of the mail.