IT Support Officer
Location: Apapa, Lagos
Employment Type: Full-time
Industry: Manufacturing
Job Description
- We are seeking a proactive and technically skilled IT Support Officer to join our team in Apapa.
- The ideal candidate will be responsible for providing end-user technical support, maintaining IT systems, troubleshooting hardware and software issues, and ensuring the smooth operation of the organization's IT infrastructure.
Key Responsibilities
- Provide first-line technical support to end users for hardware, software, and network-related issues.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
- Troubleshoot and resolve system, network, and application issues promptly.
- Support user account administration, email configuration, and access management.
- Perform routine system maintenance, updates, and backups.
- Monitor IT infrastructure to ensure optimal system performance and security.
- Maintain accurate records of IT assets, support requests, and resolutions.
- Liaise with vendors and service providers when necessary.
- Ensure compliance with the organization's IT policies and procedures.
Requirements
- Bachelor's Degree or HND in Computer Science, Information Technology, Computer Engineering, or a related discipline.
- Minimum of 4 years' proven experience in an IT support role.
- Strong knowledge of Windows operating systems, Microsoft Office 365, networking fundamentals, and hardware troubleshooting.
- Familiarity with Active Directory, LAN/WAN, VPN, and basic cybersecurity practices.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Application Closing Date
27th July, 2026.
How to Apply
Interested and qualified candidates should send their updated CV to: Jamal.ogidan@africanindustries.com using "IT Support Officer – Apapa" as the subject of the email.