Operations Manager
Location: Abuja (FCT)
Employment Type: Full-time
Reports To: Chief Operating Officer (COO)
Direct Reports: Administrative Officers, Facility & Maintenance Team, Drivers, Office Assistants, Front Desk Personnel, Logistics Personnel, and other operational support staff.
Job Summary
- The Operations Manager is responsible for managing the day-to-day operational activities of NeoHomes Limited, ensuring that all internal processes, facilities, logistics, and support services run efficiently to enable business productivity and exceptional service delivery.
- The role focuses on operational excellence, resource optimization, process improvement, and compliance with company policies.
- The Operations Manager works closely with departmental heads to ensure that operational support aligns with business objectives while maintaining high standards of efficiency, accountability, and customer satisfaction.
Key Responsibilities
Operational Management:
- Oversee the daily operations of the company and ensure smooth business activities.
- Develop and implement operational policies, procedures, and workflows.
- Monitor operational performance and recommend process improvements.
- Ensure efficient coordination between departments.
- Supervise office administration and support services.
Facility & Asset Management:
- Oversee the maintenance and proper utilization of company offices, equipment, and facilities.
- Ensure company vehicles are properly maintained and available for business operations.
- Coordinate repairs, maintenance schedules, and vendor services.
- Maintain an accurate inventory of company assets.
- Ensure operational equipment is functioning optimally.
Logistics & Fleet Management:
- Supervise the company's logistics operations.
- Coordinate vehicle scheduling for staff, site inspections, and client engagements.
- Monitor fuel consumption, maintenance records, and vehicle utilization.
- Ensure drivers comply with company policies and road safety regulations.
- Optimize logistics costs and operational efficiency.
Vendor & Procurement Management:
- Manage relationships with vendors, contractors, and service providers.
- Evaluate supplier performance and negotiate service agreements.
- Ensure timely procurement of operational supplies and equipment.
- Monitor procurement processes to ensure value for money.
- Maintain approved vendor databases.
Process Improvement:
- Identify operational bottlenecks and implement corrective actions.
- Develop Standard Operating Procedures (SOPs).
- Automate and streamline operational processes where feasible.
- Monitor compliance with operational standards.
- Drive continuous improvement initiatives.
Health, Safety & Compliance:
- Ensure compliance with company policies and statutory regulations.
- Promote workplace health and safety standards.
- Conduct routine operational risk assessments.
- Ensure all facilities meet safety requirements.
- Maintain emergency response procedures where applicable.
Budget & Cost Control:
- Prepare and manage operational budgets.
- Monitor operational expenses.
- Identify opportunities for cost reduction without compromising service quality.
- Ensure prudent utilization of company resources.
- Prepare operational expenditure reports.
Team Leadership:
- Supervise operational and administrative staff.
- Conduct performance evaluations and provide coaching.
- Ensure operational staff adhere to company policies.
- Promote teamwork and accountability.
- Identify training needs and recommend development initiatives.
Customer & Internal Service Support:
- Ensure operational support enables excellent customer service.
- Resolve operational issues affecting clients and staff.
- Support Sales, Marketing, HR, Finance, and other departments with operational requirements.
- Ensure timely response to internal operational requests.
- all support functions.
- Reduce operational costs through effective resource management.
- Achieve over 95% compliance with operational processes and SOPs.
- Implement a preventive maintenance system for company assets and vehicles.
- Strengthen vendor management and procurement efficiency.
- Build a responsive, accountable, and high-performing operations team that supports NeoHomes' business growth.
Application Closing Date
31st July, 2026.
How to Apply
Interested and qualified candidates should send their CV / Portfolio to: careers@neohomeslimited.com using the Job Title as the subject of the mail.