Job Title: Head of Service
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Summary
- A facility management company is seeking for the Head of service to oversee all shortlets, luxury apartments and hotels in the organisation.
- Manage service delivery and quality standards
- Ensure customer satisfaction and experience
- Handle escalations and resolve service issues
- Settle service level agreements and monitir compliance
- Train and develop customer service teams
Requirements
- Interested candidates must have worked in a luxury hotel or in a bank as a team lead.
How to Apply
Interested and qualified candidates should send their CV to: recruitmentfusiongroup@gmail.com using the Job Title as the subject of the mail.