Sales & Customer Success Executive
Location: Mainland, Lagos
Employment Type: Full-time
Job Summary
- We are seeking an energetic and customer - focused Sales & Customer Success Executive to convert enquiries into sales while delivering exceptional customer experiences.
- The successful candidate will be responsible for managing customer interactions, nurturing leads, and driving revenue through consultative selling techniques.
Key Responsibilities
- Respond promptly to customer enquiries across digital communication channels.
- Convert leads into completed sales through effective relationship management.
- Conduct follow - up engagements with prospective customers and abandoned leads.
- Educate customers on product benefits and recommend suitable solutions.
- Upsell complementary products and services to maximise revenue opportunities.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with internal teams to ensure seamless order fulfilment and customer satisfaction.
Requirements
- Bachelor's degree or equivalent qualification.
- 1 – 3 years' experience in sales, customer service, telesales, or social commerce.
- Strong negotiation and persuasion skills.
- Experience using CRM platforms and communication tools.
- Excellent interpersonal and relationship management skills.
Key Competencies
- Customer Orientation
- Sales and Negotiation
- Communication Skills
- Resilience
- Relationship Building
- Target Achievement.
Application Closing Date
11th August, 2026.
How to Apply
Interested and qualified candidates should send their curriculum vitae to: hr@khenpro.com using the job title and lcoation as the subject of the mail.