Medical Receptionist
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Welcome and register patients upon arrival.
- Schedule, reschedule, and confirm patient appointments.
- Answer phone calls and respond to patient inquiries professionally.
- Maintain and update patient records accurately.
- Verify patient information and insurance / HMO details.
- Process patient registrations and billing information.
- Direct patients to the appropriate departments or healthcare professionals.
- Manage correspondence, emails, and office documentation.
- Ensure confidentiality of patient information in compliance with healthcare policies.
- Maintain a clean, organized, and professional reception area.
- Assist with other administrative duties as assigned.
Qualifications and Requirements
Educational Qualifications:
- Minimum of OND, HND, or Bachelor's Degree in any relevant field.
- Additional certification in Healthcare Administration, Medical Records, or Customer Service is an advantage.
Skills and Competencies:
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Basic computer proficiency, including Microsoft Office applications.
- Ability to use hospital management or electronic medical record systems (an advantage).
- Good organizational and multitasking abilities.
- Attention to detail and accuracy in record-keeping.
- Professional appearance and demeanor.
- Ability to maintain confidentiality and handle sensitive information.
Salary
N120,000 - N200,000 per month.
Application Closing Date
13th July, 2026.
How to Apply
Interested and qualified candidates should send their CV to: ibifoundrylimited@gmail.com using the Job Title as the subject of the email.