Front Desk Officer
Location: Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday (9:00am – 7:00pm)
Description
- We are seeking a smart, organized, and professional Front Desk Officer to manage daily front desk operations at a busy beauty and wellness centre in Lekki.
- The ideal candidate will be the first point of contact for clients and must be able to provide a warm, professional welcome while efficiently handling appointments and front desk duties.
Responsibilities
- Welcome and attend to clients professionally
- Manage daily client bookings and appointment schedules
- Ensure accurate recording of client information and services
- Handle client inquiries, complaints, and walk-ins
- Confirm and update appointments to avoid scheduling errors
- Inform relevant service providers (stylists, nail technicians, spa therapists, etc.) of each client’s appointment schedule in a timely manner
- Maintain proper records of daily activities
- Ensure smooth front desk operations throughout the day
- Record daily sales and submit end-of-day reports before closing
Requirements
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Ability to manage bookings accurately without errors
- Good computer skills (Excel, POS, or booking systems is an advantage)
- Highly organized and detail-oriented
- Ability to work in a fast-paced environment
- Professional appearance and attitude
- Ability to multitask and remain calm under pressure
- Must be punctual and reliable
- Must live close to Lekki or be able to commute easily
- Must have completed NYSC.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: hr.shomya@gmail.com using the Job Title as the subject of the mail.
Note: Only shortlisted candidates will be contacted.