Front Desk Officer
Location: Yaba, Lagos
Employment Type: Full-time
Work Mide: Fully onsite
Job Summary
- The Front Desk Officer is responsible for managing the reception area, providing excellent customer service, and performing administrative task to ensure smooth operations.
Principal Duties and Responsibilities
- Welcomes customers and provides basic information about products and services.
- Handles phone calls, messages, and walk-in inquiries.
- Manages order bookings, pick-ups, and customer complaints.
- Maintains a clean, organized reception area and supports daily shop operations.
- Handles WhatsApp orders and online orders
- Contributes to team effort when required
- Takes messages and communicates them to appropriate enquirers.
Qualifications and Experience
- BSc / HND / ND / NCE in any field.
- 1 - 2 years of experience in Customer Service.
- Good communication skill.
- Proficiency in Microsoft suite.
Salary
N80,000 monthly.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their current CV to: victor.allu@westfield-consulting.com using the job role as the subject of the email
Note: Only shortlisted candidates will be contacted.