Business Operations Manager (Banking & Payment Operations)
Location: Lagos
Employment Type: Full-time
Job Summary
- We are seeking a highly analytical and operations - driven Business Operations Manager to oversee banking and payment operations across the Waya ecosystem.
- The ideal candidate will drive operational efficiency, manage transaction processing and settlements, optimize work flows, support compliance processes, and enhance overall service delivery within a fast - paced fintech environment.
Job Responsiblities
- Business transformation, people & processes, cloud strategy, technology, data center transformation, IT security, payment compliance
- Developing the Enterprise Architecture
- Auditing compliance within the Enterprise Architecture standards
- Serving as advisor to senior business management on business and information integration strategies
- Developing methods and techniques for modeling technologies
- Develop and enforce business policies, processes and procedures across all functions and departments
- Develop and implement goals and objectives for each department
- Implement performance assessment, tracking and monitoring procedure
- Influencing the organization to accomplish goals and needs through architecture activities
- Develop and maintain project level and Enterprise level model consistency and integration
- Build an effective architecture organization
- Translate or map business strategy into information strategy
- Build and develop technology product and vendor strategies, products, and customer preferences
- Model and represent the organizations business requirements in a human consumable manner, as it relates to strategy
- Building up and managing the entire customer service and business operations
- Advice and lead growth strategies on Agency banking and enterprises.
- Collaborate with relevant parties to create a budget.
- Oversee money handling, accounting, and bank processes.
- Implement plans to address stock losses and theft.
- Employ means of controlling company costs.
- Generate financial reports.
- Manage marketing initiatives.
- Maximize operating potential to exceed customers’ expectations and company goals.
Requirements
- Bachelor's Degree in Business Administration and other related courses
- 7+ years of experience (Must have experience in banking, finance and fintech)
- Proficient ability to manage complex budgets.
- Proficient ethical leadership abilities.
- Excellent communication skills, both written and verbal.
- Outstanding people skills.
- Ability to make projections into the future.
Application Closing Date
26th June, 2026
How to Apply
Interested and qualified candidates should send their updated CV and a cover letter to: hr@wayalinks.com using the Job Title as the subject of the mail