Emzor Customer Service - Sales Invoicing Administrator
Location: Osolo way - New Warehouse, Lagos
Employment Type: Full-time
Role Summary
- As a Customer Services – Sales Invoicing Administrator, you will be responsible for coordinating activities between Sales, Finance, and Logistics to ensure accurate and timely invoicing, revenue collection, and customer satisfaction.
- You will manage invoicing activities across North Central, Rivers, Akwa Ibom, Bayelsa State, Onitsha Depot, and North West (Abuja), while serving as a key point of contact for billing-related inquiries and operational support.
Key Responsibilities
- Process end-to-end order-to-invoice activities by converting approved sales orders into accurate invoices in Oracle, in line with approved pricing, terms, and discounts.
- Maintain accurate customer records and transaction data by updating Google Sheets immediately after invoicing.
- Track pre-payments and outstanding invoices and liaise with Finance to confirm payment clearance prior to invoicing.
- Serve as the first point of contact for billing queries, including invoice discrepancies, missing documentation, proof of delivery, or incorrect orders.
- Utilize invoicing systems and CRM tools to automate data entry and monitor quote-to-invoice turnaround time.
- Coordinate with Logistics for delivery confirmation and with Accounting for credit checks.
- Prepare monthly sales summaries and operational reports for management review.
- Support effective customer service delivery through timely issue resolution and stakeholder collaboration.
Qualifications & Requirements
- Bachelor’s Degree or HND in Accounting, Marketing, Business Administration, or any related field.
- 1–3 years’ relevant experience in sales administration, invoicing, finance support, or a similar role.
- Experience working with ERP systems, particularly Oracle, is an added advantage.
Key Competencies:
- Strong proficiency in ERP (Oracle), CRM systems, and Google Sheets with high attention to data accuracy.
- Strong understanding of sales administration, invoicing processes, and revenue collection procedures.
- Effective communication and stakeholder engagement skills.
- Strong time management, organizational, and multitasking abilities.
- Ability to manage billing queries and resolve customer concerns efficiently.
- Collaborative mindset with a focus on process improvement and operational excellence.
- Strong analytical and problem-solving skills.
- High level of integrity, professionalism, and attention to detail.
What We Offer
- Competitive salary and performance-based incentives.
- A supportive and dynamic work environment with opportunities for career growth and development.
- Comprehensive medical insurance, pension, and other employee benefits.
Application Closing Date
31st July, 2026.
How to Apply
Interested and qualified candidates should:
Click here to apply online