Boutique Manager
Locations: VI, and Lekki - Lagos
Employment Type: Full-time
Job Summary
- We are seeking a smart, commercially driven, and customer-focused Boutique Manager to lead luxury retail operations and deliver exceptional customer experiences.
- We are looking for a refined leader with strong sales management ability, operational discipline, luxury customer relationship skills, and the capacity to drive boutique profitability while maintaining premium brand standards.
- The Boutique Manager will oversee the daily operations, sales performance, customer experience, staff management, and overall profitability of the boutique.
- The ideal candidate must possess strong leadership skills, attention to detail, a luxury service orientation, and the ability to build long-term relationships with high-value clients.
Responsibilities
Sales & Business Growth:
- Drive boutique sales and profitability targets
- Lead and motivate the sales team to achieve KPIs
- Develop strategies to increase customer acquisition and retention
- Monitor sales trends and optimize business performance
- Build strong relationships with VIP and repeat customers.
Customer Experience:
- Ensure exceptional luxury customer service standards
- Deliver personalized and memorable shopping experiences
- Handle customer inquiries and complaints professionally
- Maintain a premium boutique atmosphere at all times
Operations & Inventory:
- Oversee daily boutique operations efficiently
- Ensure proper inventory control and stock accountability
- Manage visual merchandising and product presentation
- Maintain operational discipline, reporting, and compliance
- Coordinate with management on stock planning and replenishment
Team Leadership:
- Recruit, train, supervise, and develop boutique staff
- Conduct staff performance monitoring and coaching
- Foster a culture of professionalism, excellence, and accountability
Requirements
- Bachelor’s Degree or equivalent qualification
- Minimum of 5 years of experience in retail, luxury retail, fashion, or boutique management
- Strong sales leadership and customer relationship skills
- Excellent communication and interpersonal ability
- Strong understanding of luxury customer behaviour
- High level of professionalism, grooming, and emotional intelligence
- Strong reporting, organizational, and operational management skills
Added Advantage:
- Experience managing luxury, fashion, jewelry, fragrance, beauty, or lifestyle brands
- Knowledge of luxury selling techniques and Clienteling.
Salary
N180,000 - N250,000 per month.
What we Offer:
- Competitive salary and performance incentives
- Career growth opportunities within the Group
- A premium and professional work environment
- Opportunity to work with a growing luxury retail organization.
Application Closing Date
15th June, 2026.
How to Apply
Interested and qualified candidates should send their CV/Resume, Cover Letter and Recent Photograph to: jobs@bervidsongroup.com and copy: info@bervidson.com using the job title and location as the subject of the email.
Note: Only shortlisted candidates will be contacted.