Restaurant Manager
Location: Abuja (FCT)
Reports to: General Manager
Direct Reports: Floor Supervisors, Head Wait Staff, Kitchen Supervisors, Bar Supervisors
Job Summary
- The Restaurant Manager will oversee the daily operations of the restaurant and hospitality units to ensure excellent customer service, operational efficiency, profitability, and compliance with company standards.
- The role involves supervising staff, managing customer experience, monitoring inventory and sales performance, and ensuring smooth coordination between service, kitchen, and bar operations.
- The ideal candidate must possess strong leadership skills and significant experience in restaurant or hospitality management.
Role Responsibilities
Operations Management:
- Supervise and coordinate daily restaurant operations.
- Ensure smooth workflow between kitchen, bar, and floor service teams.
- Monitor service quality, food presentation, and customer satisfaction.
- Implement operational procedures and company standards.
Staff Supervision and Leadership:
- Recruit, train, supervise, and motivate restaurant staff.
- Prepare staff schedules and manage workforce allocation.
- Conduct performance evaluations and enforce disciplinary procedures.
- Promote teamwork and a positive service culture.
Customer Experience Management:
- Ensure exceptional customer service delivery.
- Resolve customer complaints professionally and promptly.
- Monitor guest feedback and implement service improvements.
- Maintain a welcoming and professional dining environment.
Financial and Inventory Control:
- Monitor sales performance and operational expenses.
- Oversee inventory management for food, beverages, and operational supplies.
- Minimize wastage and support profitability targets.
- Prepare operational and sales reports for management.
Compliance and Quality Assurance:
- Ensure compliance with health, safety, and hygiene standards.
- Conduct routine inspections of operational areas.
- Maintain adherence to company policies and SOPs.
Qualifications and Requirements
Education and Certifications:
- Bachelor’s degree or HND in Hospitality Management, Business Administration, or related discipline.
- Professional hospitality certifications will be an added advantage.
Experience:
- 4–6 years’ experience in restaurant or hospitality management.
- Must have strong experience managing restaurant, lounge, resort, or hospitality operations.
- Proven ability to manage high-volume hospitality environments.
Skills:
Leadership and Operational Skills:
- Strong leadership and team management abilities.
- Excellent understanding of restaurant operations and customer service.
- Strong organizational and multitasking skills.
Financial and Customer Service Skills:
- Good understanding of sales management and cost control.
- Excellent communication and customer relationship skills.
- Ability to work under pressure and manage operational challenges.
Application Closing Date
15th June, 2026.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@domeoresources.org using "Restaurant Manager – Abuja" as subject of the mail.
Note: Only shortlisted candidates will be contacted.