Travel and Tour Consultant
Location: Lagos
Job type: Full-time (Hybrid)
Description
- At NeGxy Travels, we help our clients plan and execute the perfect travel itinerary, from family vacations to romantic getaways. We seek a sharp, knowledgeable travel consultant to make our clients’ dreams a reality.
- The ideal candidate will have a passion for travel and understand the complex logistics involved in crafting itineraries.
- Our consultant should be great communicators, with an ability to take a client’s request and build their desired travel package — all while navigating language barriers, time zones, and currency exchange rates.
Responsibilities
Client Consultation and Advisory:
- Attend to enquiries via phone, WhatsApp, and in person.
- Understand client travel needs and recommend suitable destinations and packages.
- Provide accurate information on visa requirements and travel guidelines.
- Build and maintain positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companies.
- Build and maintain positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companies.
- Work with clients to make last-minute changes or updates to their itinerary.
- Stay up to date on the latest travel industry news and trends, such as cultural events and emergency situations.
Visa Processing and Documentation:
- Assist clients in preparing and submitting visa applications!
- Review documents to ensure accuracy and completeness.
- Guide clients on interview preparation where necessary
Booking and Reservations:
- Tour arrangements
- Confirm all travel details and ensure proper documentation.
- Follow up with clients on payments and confirmations.
Sales and Revenue Generation:
- Convert enquiries into paying clients.
- Promote available travel packages and special offers.
- Meet assigned sales targets.
Customer Relationship Management:
- Maintain good relationships with clients.
- Follow up before and after travel.
- Handle complaints and resolve issues professionally.
- Record keeping and reporting.
Compliance and Professional Conduct:
- Adhere strictly to company policies and procedures.
- Maintain confidentiality of client information
- Represent the company professionally at all times.
Preferred Qualifications
- Bachelor's Degree in Travel, Tourism, Hospitality,International Relations, or a related field.
- Strong Knowledge of visa application application procedures for major countries (e.g, UK,USA,Canada,Schegen.
- Familiarity with GDS booking system. (e.g Amadeus,Sabre) and CRM tool in an advantage.
- 3–5 years of travel agent experience in both agency and corporate settings across multiple industries
- Strong communication and sales skills
- Familiarity with the latest travel trends, including popular vacation locations and activities.
- Strong organizational and planning skills
- Excellent time management skills
- Understanding of foreign and domestic travel requirements or restrictions
Application Closing Date
20th June, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hr@negxylimited.com using the Job Title as the subject of the mail.