Customer Service Manager
Location: Lekki, Lagos
Employment Type: Full-time
Industry: Interior Design in Lagos
Responsibilties
- Attending to client inquiries and complaints professionally
- Following up with leads and existing clients
- Scheduling consultations, site visits, and meetings
- Coordinating communication between clients, designers, and vendors
- Providing updates on project progress and timelines
- Managing customer records and project documentation
- Assisting with quotations, invoices, and payment follow-ups
- Handling after-service support and feedback
- Ensuring high customer satisfaction and retention
- Managing social media or WhatsApp customer interactions (in some companies).
Criteria
- Interested candidates should possess a Bachelor`s Degree with 2 - 3 years experience
- Must have worked in an interior design, construction, or real estate company.
Important Skills to Look For:
- Excellent communication and interpersonal skills
- Strong customer relationship management
- Good organizational and multitasking ability
- Attention to detail
- Professional appearance and etiquette
- Ability to handle difficult clients calmly
- Basic knowledge of interior design processes/materials
- Proficiency in Microsoft Office and CRM tools
- Sales and upselling ability
- Time management.
Salary
N200,000 - N250,000 monthly.
Application Closing Date
31st May, 2026.
How to Apply
Interested and qualified candidates should submit their CV to: jobs.expert@yahoo.com and cc: faith.okpara@juwonelectric.com using "CS Interior" as the subject of the mail.