Customer Service / Front Desk Officer
Job Type: Shift-based (one day on, one day off)
Location: Abuja
Salary: ₦100,000
Summary
The organization is seeking a professional and customer-focused Customer Service/Front Desk Officer to manage client interactions, handle inquiries, and ensure a positive front-facing experience through both physical and digital channels.
Job Description
Receive and attend to clients professionally at the front desk
Respond to customer inquiries via online chats and emails
Manage daily customer service operations during assigned shifts
Maintain accurate records and basic office documentation
Support general administrative and front desk duties
Use Microsoft Office tools for reporting and correspondence
Ensure a friendly, organized, and efficient front desk environment
Requirements
Bachelor’s degree in a relevant field
2–3 years proven experience in customer service, front desk, or receptionist role
Experience engaging clients online through chats and emails
Proficiency in Microsoft Office Suite and office equipment
Extroverted, friendly, and professional personality
Strong written and verbal communication skills
Excellent multitasking, organizational, and time-management abilities
Ability to work shift pattern (one day on, one day off)
Method of Applying
Interested and qualified candidates should visit our website www.jobinabuja.com to submit their CV.