Customer Service Officer

Edlom Consulting Services
Lekki, Lagos, Nigeria | Posted 4 weeks ago
Full-time On-site
Customer Service 200,000 - 250,000

Job Description

Customer Service Officer

Location: Lekki, Lagos

Employment Type: Full-time

Responsibilities

  • Handling customer complaints and troubleshooting issues with products or services
  • Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
  • Accessing databases to retrieve account information for customers
  • Letting customers know about additional products or services that might benefit them
  • Escalating queries and concerns when necessary
  • Updating customer records following each contact
  • Staying up to date on the latest products and services an organization provides.

Salary

N200,000 - N250,000 / month.

Application Closing Date

18th June, 2026.

How to Apply

Interested and qualified candidates should submit their CV to: jobs.expert@yahoo.com and cc: faith.okpara@juwonelectric.com using "CS" as the subject of the mail

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About the Company
Edlom Consulting Services