Customer Care Representative

Edlom Consulting Services
Ikeja, Lagos, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service 100,000

Job Description

Customer Care Representative

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

  • Manage incoming calls and customer inquiries.
  • Identify and assess customer needs to ensure satisfaction.
  • Build strong customer relationships through open and interactive communication.
  • Provide accurate, valid, and complete information using the right tools and procedures.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Follow company communication procedures, guidelines, and policies.
  • Go the extra mile to engage and assist customers.
  • Manage online customer interactions and resolve issues effectively.

Basic Requirements

  • HND, ND, or BSc Degree
  • 1 - 2 years of work experience.
  • Gender: Female.
  • Age: 20 to 27 years.

Salary

N100,000 monthly.

Application Closing Date

30th May, 2026.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Note

  • Residence within Ikeja or areas close to Ikeja is required.
  • Only shortlisted candidates will be contacted for the interview.


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About the Company
Edlom Consulting Services