Customer Service Representative
Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Working with site workers as applicable
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Bsc Degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Application Closing Date
15th May, 2026.
How to Apply
Interested and qualified candidates should send their applications to: hr@luxsitintegration.com or lillian.owoseni@luxsitintegration.com using the Job Title as the subject of the email.