Restaurant Waiter / Server
Location: Apex Wuse II, Abuja (FCT)
Reports To: Supervisor
Job Summary
- The Restaurant Waiter / Server is responsible for providing excellent customer service to ensure a memorable dining experience for guests.
- This role involves greeting and seating customers, taking food and drink orders, serving dishes and beverages, and maintaining a clean and organized dining area.
- The ideal candidate will have strong communication skills, a positive attitude, and a commitment to delivering high-quality service.
Key Responsibilities
Customer Service:
- Greet and welcome guests in a friendly and professional manner.
- Present menus and provide detailed information about food and beverage options.
- Answer questions regarding menu items, specials, and dietary restrictions.
- Take food and drink orders accurately and efficiently.
- Ensure timely and correct delivery of orders to the guests.
- Address and resolve guest complaints or concerns promptly and effectively.
Service Duties:
- Prepare tables for dining, including setting up utensils, napkins, and glassware.
- Monitor and attend to guests’ needs throughout their dining experience.
- Clear and clean tables after guests have finished dining.
- Refill drinks and check on guests to ensure satisfaction with their meals.
- Maintain a clean and organized work area, including the dining room and service stations.
Operational Responsibilities:
- Collaborate with kitchen staff to ensure orders are prepared and delivered correctly.
- Handle cash and process transactions accurately.
- Follow all restaurant policies and procedures, including health and safety regulations.
- Assist with restocking and organizing supplies as needed.
Teamwork:
- Work effectively as part of a team to provide excellent service.
- Communicate effectively with colleagues and management to ensure smooth operations.
- Assist other staff members during busy periods and provide support as needed.
Qualifications
- High school diploma or equivalent.
- Previous experience in a restaurant or customer service role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and commitment to providing high-quality service.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift and carry heavy items, such as trays and boxes.
- Good physical stamina and manual dexterity.
Additional Information:
- Uniforms are required and will be provided by the restaurant.
- On-the-job training will be provided.
Application Closing Date
7th May, 2026.
How to Apply
Interested and qualified candidates should send their CV to: kaploafrica@gmail.com using “Restaurant Waiter/ Server- Abuja" as the subject of the mail.