Customer Success Manager

Customer Success Manager

Location: Lagos

Job Summary

• We are looking for a qualified Digital marketing director to take the lead in developing successful, long-term digital marketing strategies for our company.
• As a Digital marketing director, you should have in-depth marketing experience and a passion for digital technologies.
• You will work closely with different teams to ensure consistency through all digital marketing channels.
• You should also provide forward-thinking ideas to build and maintain a strong company web presence. Ultimately, you should be able to drive all digital marketing efforts to achieve our business objectives.

Responsibilities

• Build our digital marketing roadmap
• Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency
• Measure ROI and KPIs and prepare budget
• Develop specific campaigns to create and maintain high levels of customer interaction
• Oversee our social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Forecast sales performance trends and act proactively to increase our market segment
• Liaise with Product, Design and Sales directors to increase client satisfaction through cohesive strategies
• Motivate digital marketing team to achieve goals
• Monitor competition and provide ideas to stand out
• Stay up-to-date with digital technology developments

Requirements

• Proven work experience as a Digital marketing director
• Demonstrable experience in designing and implementing successful digital marketing campaigns
• Strong understanding of how all current digital marketing channels function
• Solid knowledge of online marketing tools and best practices
• Hands on experience with SEO/SEM, Google Analytics and CRM software
• Familiarity with web design
• Excellent analytical and project management skills
• Strong team management and communication (written and verbal) skills.

Application Closing Date

28th May, 2026. 

Method of Application

Interested and qualified candidates should send their CV to: hr.transitedgeltd@gmail.com using the Job Title as the subject of the mail.