Customer Service / Front Desk Officer
Location: Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- High School Diploma, general education degree, or equivalent, with 5-7 years of experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- N.B 5% commision on sales / converted prospect to client is also inclusive.
Application Closing Date
7th May, 2026.
How to Apply
Interested and qualified candidates should send their CV to: recruit@paceviewhomes.com using the job title as the subject of the mail.