Head of HR, Admin & Operations
Location: Lagos
Employment Type: Full-time (Hybrid).
Role Purpose
- The Head of HR, Admin & Operations is responsible for building and managing the internal backbone of the organization. This includes overseeing human resources, administrative systems, financial governance (through the Finance Officer), and overall operational efficiency.
- The goal is to ensure structure, accountability, compliance, and operational excellence as the organization scales.
Core Responsibilities
Human Resources Leadership:
- Develop and implement HR strategy aligned with business growth
- Oversee recruitment, onboarding, and workforce planning
- Design performance management systems (KPIs, appraisals)
- Establish employee policies and compliance standards
- Manage staff welfare, engagement, and disciplinary processes
- Oversee payroll (with Finance Officer
Operations Management:
- Develop Standard Operating Procedures (SOPs) across departments
- Coordinate operations across Learning, Sales, Partnerships, and Finance
- Ensure efficient scheduling of programs and events
- Monitor service delivery standards and operational risks
- Implement internal reporting frameworks
Financial Oversight
- Oversee budgeting and cost control
- Review financial reports and cash flow
- Monitor program profitability and expenditure
- Ensure audit readiness and compliance
- Support financial planning and forecasting
Administrative Oversight:
- Supervise Administrative Officer
- Oversee facility management
- Manage procurement and vendors
- Ensure proper documentation and record-keeping
Governance & Compliance:
- Implement governance controls
- Ensure statutory and regulatory compliance
- Develop risk management frameworks
- Maintain contract documentation
KPIs
- Staff retention & performance improvement
- Operational efficiency
- Budget adherence & cost control
- Payroll accuracy
- Compliance & audit readiness
- SOP implementation rate
Qualifications & Experience
- Bachelor’s Degree in HR, Business Administration, Finance, or related field
- 3–5+ years’ experience in HR & operations leadership
- Experience managing finance and admin teams
- Strong knowledge of Nigerian labor laws
- Strong financial and operational management skills
Preferred:
- MBA or HR certification
- Experience in EdTech or education sector
Core Competencies:
- Leadership & organizational design
- Financial literacy
- Process optimization
- Risk management
- Decision-making & accountability.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: apply@alfred-victoria.com using the Job Title as the subject of the email.