Social Media Communications Specialist
Location: Abuja
Job type: Full-time
Job Description
- We are seeking a Social Media Communications Specialist to manage public-facing communication across digital platforms.
- The role focuses on delivering clear and consistent messaging, engaging with audiences, and supporting outreach and citizen education initiatives through social media channels.
Key Responsibilities
- Manage public messaging across social media platforms
- Respond to public queries and comments in a timely and professional manner
- Develop and execute citizen education and awareness campaigns online
- Create and publish clear, engaging content for digital audiences
- Monitor social media engagement and public sentiment
- Support outreach initiatives through targeted communication strategies
- Escalate sensitive issues and manage communication during critical situations
- Ensure consistency of messaging across all digital channels
Requirements
Preferred Qualifications:
- Degree in Communications, Public Relations, Marketing, or related field
- Experience in public engagement, NGO, or government communication roles
- Knowledge of social media analytics and reporting tools
- Strong crisis communication and moderation skills
Key Requirements / Expertise:
- Strong experience in social media communication and management
- Excellent written communication and content creation skills
- Ability to engage effectively with online communities
- Familiarity with major social platforms (X, Facebook, Instagram, TikTok, Telegram)
- Strong understanding of public communication principles
- Ability to manage high-volume audience interaction professionally
Performance Metrics:
- Response time and quality of audience engagement
- Reach and effectiveness of campaigns
- Consistency and clarity of public messaging
- Growth and engagement across platforms
Application Closing Date
4th May, 2026.
How to Apply
Interested and qualified candidates should send their CV, Cover Letter and other supporting documents to: info@infitechglobalsolutions.com using the Position as the subject of email.