Hospitality Supervisor
Location: Port Harcourt, Rivers
Job Description
- The Hospitality Supervisor is responsible for overseeing daily hospitality operations to ensure excellent customer service, efficient staff performance, and compliance with company standards.
- The role involves supervising staff, coordinating service activities, handling guest concerns, and supporting management in achieving operational and financial goals.
Key Responsibilities
- Supervise daily hospitality operations (restaurant, bar, hotel, lounge, or event services).
- Ensure high standards of customer service and guest satisfaction at all times.
- Coordinate staff schedules, duties, and shift assignments.
- Train, guide, and evaluate staff performance.
- Monitor cleanliness, hygiene, and safety standards in line with regulations.
- Handle guest complaints and resolve issues professionally.
- Manage inventory, supplies, and basic stock control.
- Support management in budgeting, cost control, and reporting.
- Ensure compliance with company policies and procedures.
- Assist in organizing events, functions, and special services when required.
Education
- Minimum of OND/HND or Bachelor’s Degree in Hospitality Management, Business Administration, or a related field
- Relevant professional hospitality certifications are an added advantage.
Experience:
- Minimum of 2–5 years’ experience in hospitality operations
- At least 1–2 years in a supervisory or leadership role
- Experience in hotels, restaurants, bars, or event management environments.
Required Skills:
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Customer-service-oriented mindset
- Problem-solving and decision-making skills
- Time management and organizational skills
- Ability to work under pressure and handle multitasking
- Basic knowledge of inventory management and cost control
- Familiarity with health, safety, and hygiene standards.
Salary
N50,000 - N100,000 per month.
Application Closing Date
5th June, 2026
How to Apply
Interested and qualified candidates should send their CV to: ukuwa2003@yahoo.com using the Job Title as the subject of the email.