Recovery Admin Officer
Location: Lagos
Employment Type: Full-time
Job Summary
- The Admin Recovery Officer provides administrative and operational support to the Recovery Unit by ensuring effective documentation, tracking, and coordination of recovery activities.
- The role supports collections, legal processes, and asset recovery while maintaining accurate records, monitoring expenses, and facilitating communication across departments.
Key Responsibilities
Reminder & Demand Letters:
- Prepare, issue, and track reminder and demand notices to customers with overdue accounts
- Maintain proper documentation and follow-up records for all communication.
Recovery Expenses Management:
- Record, monitor, and report all recovery-related expenses
- Ensure expenses are properly documented, justified, and approved in line with policy.
Yard & Vehicle Process Management:
- Coordinate and track repossessed vehicles and assets in the recovery yard
- Maintain accurate inventory records and update asset status regularly
- Demonstrate basic technical understanding of vehicles to support asset assessment.
Petition & Legal Case Records:
- Maintain comprehensive records of all legal and petition cases
- Track case progress and update status in internal systems
- Liaise with legal teams on documentation and case follow-ups.
IRR Calculations & Financial Support:
- Assist in performing Internal Rate of Return (IRR) calculations for recovery cases
- Support financial analysis and reporting related to recovery performance
Collection Meeting Coordination:
- Record minutes of recovery/collection meetings
- Track action points and ensure timely follow-up on decisions taken
Follow-ups with Recovery Team Leads:
- Send timely reminders to Recovery Team Leads (TLs) on pending actions
- Monitor deadlines and ensure accountability across the recovery team
Interdepartmental Coordination:
- Liaise with Head Office departments (Legal, Finance, Operations, etc.) on recovery matters
- Ensure seamless communication and timely flow of documents
Reporting & Documentation:
- Maintain accurate databases and records of all recovery activities
- Generate daily, weekly, and monthly reports for management review
- Ensure data integrity and proper filing of all recovery documentation.
Qualifications & Experience
- Bachelor’s Degree in Business Administration, Finance, Accounting, or related fields
- 2 - 4 years’ experience in Recovery and Business administrative support, preferably in banking or microfinance
- Basic understanding of loan recovery processes is an added advantage.
Salary
N150,000 - N200,000 monthly.
Application Closing Date
30th April, 2026.
How to Apply
Interested and qualified candidates should send their applications and resume to: Hr@finatrustmfbank.com using the Job Title as the subject of the email.