Social Media Manager
Location: Abuja (FCT)
Employment Type: Full-time
Key Responsibilities
Social Media Management:
- Manage and update social media accounts (Instagram, Facebook, TikTok, WhatsApp Business, etc.).
- Plan, create, and publish engaging content—photos, videos, reels, stories, and product showcases.
- Respond to customer messages, comments, and inquiries promptly.
- Maintain a consistent brand voice and visual style.
- Grow the store’s social media followers and engagement rate.
Digital Marketing & Online Promotion:
- Plan and execute online marketing campaigns and promotions.
- Manage sponsored ads on Facebook, Instagram, and Google.
- Track digital performance and optimize ads for better reach and conversion.
- Promote new arrivals, special offers, and seasonal sales.
- Collaborate with the sales team to align online promotions with in-store activities.
Content Creation & Branding:
- Photograph and video products for marketing use.
- Create product descriptions, captions, and marketing copy.
- Design simple digital materials—flyers, banners, price lists, etc.
- Work with graphic designers (if available) to maintain brand aesthetics.
Customer Engagement & Conversion:
- Convert online inquiries into actual sales through effective communication.
- Direct customers to the store or online order channels.
- Follow up with potential leads and maintain customer lists.
- Develop email and WhatsApp marketing campaigns.
Analytics & Reporting:
- Monitor analytics for social media accounts and websites.
- Track engagement, reach, growth, and campaign performance.
- Prepare weekly/monthly digital marketing reports.
- Provide recommendations for improvement based on data insights.
E-Commerce Support
- Upload products to online store platforms.
- Manage product descriptions, prices, and promotional updates.
- Track online orders and coordinate with sales for fulfillment.
Application Closing Date
20th April, 2026.
How to Apply
Interested and qualified candidates should forward their CV and Photograph to: tivanaworkforce@gmail.com using the Job Title as the subject of the email.