Customer Care Representative

Edlom Consulting Services
Lagos Mainland, Lagos, Nigeria | Posted 2 weeks ago
Full-time On-site
Customer Service 80,000

Job Description

Customer Care Representative

Vacancy Code: CLL001

Location: Idumota, Lagos

Employment Type: Full-Time

Work days: Monday – Saturday

Job Summary

  • We are seeking a polite and customer-focused Customer Care Representative to manage customer interactions, respond to inquiries, and ensure a positive customer experience.
  • The ideal candidate should have strong communication skills and the ability to handle customer concerns professionally.

Key Responsibilities

  • Attend to customer inquiries and complaints in a professional manner
  • Provide accurate information about products and services
  • Resolve customer issues promptly and escalate when necessary
  • Maintain proper records of customer interactions
  • Support sales and order processing where required
  • Ensure a positive and satisfactory customer experience at all times.

Requirements

  • Minimum of SSCE qualification
  • 0 - 1 year experience in a customer service role (preferred)
  • Strong communication and interpersonal skills
  • Good listening and problem-solving ability
  • Basic computer knowledge is an added advantage
  • Ability to work in a fast-paced environment
  • Must be reliable and customer-oriented
  • Female (for gender balance).

Salary

N80,000 monthly.

Application Closing Date

19th May, 2026.

How to Apply

Interested and qualified candidates should:

Click here to apply online

Join us to apply
Login to Apply
Don't have an account? Register here
About the Company
Edlom Consulting Services