Customer Service Representative
Location: Lagos
Employment Type: Full-time
Job Summary
- The Customer Service Representative will be responsible for interacting with customers, managing inquiries, resolving complaints, and ensuring a seamless customer experience across our service channels.
Key Responsibilities
- Greet and assist customers in a professional and friendly manner
- Handle customer inquiries, requests, and complaints promptly
- Process customer orders accurately (online and in-person)
- Ensure a smooth and pleasant experience for every customer
- Manage phone calls, emails, and social media inquiries
- Maintain updated knowledge of menu items and promotions
- Work closely with other departments to resolve customer concerns
- Ensure compliance with company policies and service standards
- Provide administrative support as required
Important Requirement
- Applicants must reside very close to Surulere, Lekki Phase 1, Maruwa, Admiralty, or Ikate.
- (This is mandatory due to proximity to the work location.)
Qualifications:
- OND / HND / B.Sc in any field
- 1–3 years experience in customer service or a similar role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency in Microsoft Office is an added advantage
- Ability to work in a fast-paced environment
- Must be customer-focused, patient, and well-organized
- Ability to work independently and within a team.
What We Offer
- Competitive salary of N150,000 monthly
- Opportunities for growth and career development
- Supportive and friendly work environment
Application Closing Date
24th April, 2026.
How to Apply
Interested and qualified candidates should send their CV to: hrunclestansfoods@gmail.com using the job title as the subject of the email.