Waiter / Waitress
Location: Port Harcourt, Rivers
Employment Type: Full-time
Role Summary
- Antoniette Gardens is hiring courteous, energetic, and professional Waiters/Waitresses with an experience of 4 years in a high end restaurant to deliver prompt and attentive service to all customers.
- You will follow work instructions, maintain your assigned position, and ensure every guest is properly attended to from arrival to departure.
Key Responsibilities
- Guest welcome & seating support: Greet customers warmly, guide them appropriately, and ensure they are comfortable.
- Order taking: Take accurate food/drink orders, confirm preferences, and communicate clearly with the bar/kitchen.
- Service delivery: Serve orders promptly and professionally; check back to ensure customer satisfaction.
- Assigned position discipline: Stay at your assigned station/section, monitor tables, and respond quickly to customer needs.
- Customer attention: Ensure no guest is left unattended; proactively refill water, clear plates, and offer assistance.
- Product knowledge: Know the menu, specials, and availability; make helpful recommendations.
- Cleanliness & presentation: Maintain clean tables, service areas, and personal grooming standards throughout the shift.
- Teamwork: Support colleagues during busy periods and follow instructions from Supervisors/Managers.
- Complaint handling: Respond politely to concerns and escalate issues to the Supervisor/Manager when needed.
- End-of-shift duties: Complete closing tasks (cleaning, resetting tables, stock checks) as assigned.
Success Measures (First 30 Days)
- Customers are attended to quickly with minimal waiting time.
- Accurate orders with fewer errors/returns.
- Consistent station discipline (stays in assigned position and follows instructions).
- Positive customer feedback and professional conduct.
Requirements
- Minimum of SSCE (OND is a plus) with 2-4 years experience.
- Prior experience as a waiter/waitress is an advantage, but training can be provided for the right candidate.
- Strong communication skills and a polite, customer-first attitude.
- Ability to stand for long periods and work in a fast-paced environment.
- Good personal hygiene, neat appearance, and punctuality.
- Willingness to work on-site and on a shift schedule.
Preferred Qualifications
- Experience in restaurants, lounges, hotels, or event venues.
- Basic understanding of POS/cash handling (if applicable).
Work Schedule:
- Full-time; shift-based schedule (details to be discussed during interview).
Application Closing Date
19th April, 2026.
How to Apply
Interested and qualified candidates should forward their CV (or a short profile with your name, location, and experience) to: precious.chinonso@hopservicesltd.com using the Job Title as the subject of the email.
Note: Antoniette Gardens is an equal opportunity employer. We hire based on merit, competence, and alignment with our service standards.