Customer Support Associate

 Customer Support Associate

Company: PeopleOS

Job Functions

• Compliance: Adhere to communication guidelines and handle customer data responsibly.
• Feedback & Reporting: Gather customer insights to improve products and support service quality initiatives.
• Continuous Improvement: Contribute to knowledge bases and documentation.

The Ideal Candidate

• Education: Bachelor’s degree in Business Administration, Social Sciences, or a related field.
• Experience: 3–5 years of proven experience in customer support or service.
• Sector: Prior experience in Fintech and/or B2B environments is required.
• Skills: Proficiency in CRM systems, Microsoft Office (Excel/Word), and excellent verbal/written communication.
• Attributes: Patient, empathetic, detail-oriented, and able to handle high-pressure situations.

What They Offer

• Collaborative and dynamic work environment.
• Competitive salary and benefits package.
• Professional development and training opportunities.

How to Apply

• Email: recruitment@peopleos.co
• Requirement: Send an updated CV to the email address provided.