Junior IT Support Officer
Location: Maryland, Lagos
Employment Type: Full-time
Work Mode: On-site
Work Schedule: 24/7 operation (Rotational shifts, including weekends and public holidays)
Description
- Provide technical assistance with computer hardware and software.
- Resolve issues for staff via phone, in person, or electronically.
- Perform hardware and software installations, configurations and updates as needed
- Provide technical support across the company including troubleshooting system and network problems, diagnosing and solving hardware or software faults.
- Execute maintenance upgrades.
- Perform user administration tasks including setting up accounts for staff, educate them on log in and resolve issues arising.
- Resolve technical issues in a timely manner using available resources within the company.
- Ensure that each support issue and resolution is adequately documented.
- Record keeping of all assets also mapping this to unique identifiers, staff in possession of the assets and state of assets.
- Planning, Installation, Maintenance and upgrade of IT systems and company infrastructure.
- Ensuring smooth running of day to day operations, making sure all tools needed by each department for work is provided.
Requirements / Qualifications / Skills
- Minimum of B.Sc. / HND Qualification.
- 0 - 2 years’ experience in IT support role.
- Proficient use of Microsoft office.
- Previous experience in a Contact Center/BPO will be an added advantage.
- Must possess problem-solving skills
- Should be teachable and a fast learner.
Salary
N100,000 / Month (Net).
Application Closing Date
30th April, 2026.
Method of Application
Interested and qualified candidates should:
Click here to apply online