Front Desk / Customer Service Officer (Hybrid)
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Are you a friendly and enthusiastic individual with a passion for travel and excellent customer service skills? TravelDeer Nigeria is currently seeking a Front Desk Officer to join our dynamic team!
- As our Front Desk / Customer Service Officer, you'll play a crucial role in ensuring our clients receive exceptional service and assistance during their travel experiences.
Responsibilities
Here's what you'll be responsible for:
- Welcoming visitors and clients with a warm and inviting demeanor, providing them with all the information they need.
- Handling incoming calls, emails, and inquiries promptly and professionally.
- Assisting clients with bookings, reservations, and travel arrangements, ensuring their needs are met efficiently.
- Providing information about our travel services, destinations, and packages, and offering personalized recommendations to clients.
- Performing administrative tasks such as data entry, filing, and maintaining records accurately.
- Supporting the marketing team with promotional activities and events as needed.
Requirements
To be successful in this role, you'll need:
- A National Diploma or equivalent qualification.
- A minimum of 1 year of experience in a customer service or front desk role.
- A genuine passion for travel and a desire to help others explore new destinations.
- Outstanding communication and interpersonal skills, with a polite and pleasing personality.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with strong computer literacy skills.
- Resident in Ikeja and it’s environs.
Pay
70,000.00 (NGN) - 80,000.00 (NGN) per month.
Application Closing Date
30th April, 2026.
How to Apply
Interested and qualified candidates should send their Resume and a brief cover letter outlining why you're the perfect fit for this role to: hr@traveldeer.ng using the job title as the subject of the mail.
Note
- If you meet these qualifications and are ready to embark on an exciting journey with TravelDeer Nigeria, we want to hear from you!
- Join us in creating unforgettable travel experiences and making dreams come true for our clients at TravelDeer Nigeria!