Sales Representative (Fashion)
Location: Abuja (FCT)
Reports to: Sales Manager
Direct Reports: None
Main Functions
- The Sales Representative is responsible for promoting and selling the company’s fashion products, attending to customers, and ensuring excellent customer experience.
- The role focuses on achieving sales targets, maintaining good client relationships, supporting brand promotion, and ensuring proper display and presentation of products in line with company standards.
Role Responsibilities
Sales & Revenue Generation:
- Promote and sell the company’s fashion products to customers.
- Achieve assigned daily, weekly, and monthly sales targets.
- Assist customers in selecting products that meet their needs.
- Encourage repeat purchases through excellent service.
- Identify opportunities to upsell and cross-sell products.
Customer Service & Relationship Management:
- Attend to customers in a polite, friendly, and professional manner.
- Provide product information including size, fabric, style, and price.
- Maintain good relationships with new and existing customers.
- Follow up with customers on orders, fittings, and deliveries.
- Handle customer complaints and refer serious issues to the supervisor.
Product Display & Store Appearance:
- Arrange products neatly according to display guidelines.
- Ensure the showroom or boutique is clean and attractive.
- Replace sold items on display when necessary.
- Ensure price tags and labels are correct.
- Support visual merchandising activities
Order Processing & Documentation:
- Record customer orders accurately.
- Confirm correct measurements, sizes, and specifications where required.
- Coordinate with the production or store team on order completion.
- Ensure proper documentation of all sales.
- Assist with invoicing and payment follow-up when needed.
Brand Promotion:
- Represent the company professionally at all times.
- Inform customers about new arrivals, collections, and promotions.
- Participate in marketing activities, exhibitions, or fashion events.
- Promote the brand through excellent service and communication.
- Maintain proper grooming in line with brand standards.
Stock Awareness & Support:
- Monitor available stock and inform the supervisor when items are low.
- Assist in stock counting when required.
- Ensure proper handling of products to avoid damage.
- Support inventory control procedures.
Teamwork & Coordination:
- Work closely with other sales staff and supervisors.
- Support colleagues during busy periods.
- Follow instructions from the Store Manager or Sales Manager.
- Maintain a positive and cooperative attitude.
Qualifications and Requirements
- Minimum of an HND / Bachelor’s Degree.
- Previous experience in sales, retail, or fashion industry is an advantage.
- Good understanding of customer service.
- Ability to work in a retail or boutique environment.
Core Competencies:
- Good communication skills
- Strong customer service ability
- Sales and persuasion skills
- Attention to detail
- Good interpersonal skills
- Ability to work under pressure
- Neat and professional appearance.
Application Closing Date
7th April, 2026.
How to Apply
Interested and qualified candidates should send their CVs and cover letters to: recruitment@domeoresources.org using “Sales Rep (Fashion Industry Abuja)” as the subject of the email.
Note: Only shortlisted candidates will be contacted.