Social Media / Digital Communications Manager

Edlom Consulting Services
Abuja, Abuja Federal Capital Territory, Nigeria | Posted 1 month ago
Full-time On-site
Social media manager

Job Description

Social Media / Digital Communications Manager

Location: Abuja (FCT) 

Employment Type: Full-time

Reports to:Executive Director / Head of Strategy

Works closely with:IT, Design, Admissions, HR, Academics, Media/PR, External Vendors

Key Responsibilities

Social Media Management (End-to-End Ownership):

  • The manager is responsible for planning, creating, scheduling, publishing, and monitoring content across all Stella Maris social platforms.
  • Platforms to manage (non-negotiable):
  • Instagram (Main School Account)
  • Instagram (Campus-specific pages, where applicable)
  • Facebook (School & Campus pages)
  • X (Twitter)
  • LinkedIn (Corporate / Professional presence)
  • YouTube (Shorts + long-form school content)
  • TikTok (if approved by management)
  • WhatsApp Broadcast / Community (content input, not admin)
  • Responsibilities include:
  • Monthly content calendar (submitted ahead of time, not reactive)
  • Daily/weekly posting based on approved schedule
  • Captions, hashtags, tone, CTA — aligned with brand voice
  • Parent-facing content (events, reminders, achievements)
  • Student-focused but school-approved storytelling
  • Monitoring comments, messages, and escalation where needed
  • Ensuring zero “dead” platforms or outdated posts

Content Creation & Creative Direction:

  • You are not a graphic designer, but you own the output.
  • This means:
  • Conceptualizing content ideas (campaigns, series, themes)
  • Writing strong copy (not lazy captions)
  • Working with:
  • Photographers
  • Videographers
  • Graphic designers
  • Reviewing and approving creatives before posting
  • Ensuring all visuals align with Stella Maris branding (colors, tone, quality)
  • Content types include:
  • School events
  • Academic achievements
  • Staff highlights
  • Student activities (approved)
  • Admissions campaigns
  • Announcements & notices
  • Milestones & celebrations
  • Values, culture, and legacy storytelling

Website Content & Updates (With IT):

  • This role does not code, but owns content accuracy.
  • Responsibilities:
  • Updating website content (text, images, announcements)
  • Working with IT to upload:
  • News items
  • Event updates
  • Admissions information
  • Notices and announcements
  • Flagging outdated pages and fixing them
  • Ensuring consistency between website and social messaging
  • Testing links, pages, and visibility after updates

Newsletter & Official Communications:

  • You are responsible for structured, professional communications, not random blasts.
  • Includes:
  • Internal newsletters (staff-facing, when required)
  • External newsletters (parents, partners, alumni)
  • Admissions campaigns & announcements
  • Event communications
  • End-of-term / special updates
  • Tasks:
  • Drafting content
  • Structuring messaging clearly
  • Coordinating approvals
  • Scheduling sends
  • Ensuring tone matches audience (parents ≠ staff ≠ external partners)

Parent-Facing Content Strategy:

  • Parents are not an afterthought — they are a primary audience.
  • You must:
  • Proactively create content parents care about
  • Anticipate school calendar moments
  • Reduce confusion through clear digital communication
  • Align with Admin / Admissions on messaging
  • Ensure deadlines, notices, and updates are communicated before complaints arise

Digital Marketing & Campaign Execution

  • This role supports growth and visibility, not vibes.
  • Responsibilities:
  • Planning digital campaigns (admissions, events, milestones)
  • Scheduling posts and ads ahead of time
  • Supporting paid ads (copy + creative coordination)
  • Tracking basic performance (reach, engagement, growth)
  • Improving content strategy based on results
  • Planning, Scheduling & Deadlines (Non-Negotiable)
  • You are expected to:
  • Work ahead (minimum 2–4 weeks planned content)
  • Meet deadlines without reminders
  • Submit calendars, drafts, and creatives on time
  • Coordinate dependencies early (IT, Design, Media).

Collaboration & Cross-Department Work:

  • You will work with:
  • IT (uploads, site updates)
  • Admin & Admissions (notices, campaigns)
  • Media & Design vendors
  • School leadership
  • You are expected to:
  • Communicate clearly
  • Follow instructions
  • Take ownership, not wait to be chased

Brand Protection & Quality Control:

  • You are a gatekeeper.
  • You must:
  • Protect Stella Maris’ brand reputation
  • Avoid low-quality, rushed, or unapproved content
  • Ensure spelling, grammar, tone, and accuracy
  • Maintain consistency across all channels

Newsletter & Official Communications:

  • You are responsible for structured, professional communications, not random blasts.
  • Includes:
  • Internal newsletters (staff-facing, when required)
  • External newsletters (parents, partners, alumni)
  • Admissions campaigns & announcements
  • Event communications
  • End-of-term / special updates
  • Tasks:
  • Drafting content
  • Structuring messaging clearly
  • Coordinating approvals
  • Scheduling sends
  • Ensuring tone matches audience (parents ≠ staff ≠ external partners)

Parent-Facing Content Strategy:

  • Parents are not an afterthought — they are a primary audience.
  • You must:
  • Proactively create content parents care about
  • Anticipate school calendar moments
  • Reduce confusion through clear digital communication
  • Align with Admin / Admissions on messaging
  • Ensure deadlines, notices, and updates are communicated before complaints arise

Digital Marketing & Campaign Execution

  • This role supports growth and visibility, not vibes.
  • Responsibilities:
  • Planning digital campaigns (admissions, events, milestones)
  • Scheduling posts and ads ahead of time
  • Supporting paid ads (copy + creative coordination)
  • Tracking basic performance (reach, engagement, growth)
  • Improving content strategy based on results
  • Planning, Scheduling & Deadlines (Non-Negotiable)
  • You are expected to:
  • Work ahead (minimum 2–4 weeks planned content)
  • Meet deadlines without reminders
  • Submit calendars, drafts, and creatives on time
  • Coordinate dependencies early (IT, Design, Media).

Collaboration & Cross-Department Work:

  • You will work with:
  • IT (uploads, site updates)
  • Admin & Admissions (notices, campaigns)
  • Media & Design vendors
  • School leadership
  • You are expected to:
  • Communicate clearly
  • Follow instructions
  • Take ownership, not wait to be chased

Brand Protection & Quality Control:

  • You are a gatekeeper.
  • You must:
  • Protect Stella Maris’ brand reputation
  • Avoid low-quality, rushed, or unapproved content
  • Ensure spelling, grammar, tone, and accuracy
  • Maintain consistency across all channels

Additional Duties:

  • Any other digital communications or content-related task reasonably assigned by management
  • Crisis or urgent communications support when required
  • Supporting special projects, launches, or campaigns

Requirements

  • Strong writing and communication skills
  • Proven social media management experience (schools or institutions preferred)
  • Content planning and campaign execution ability
  • Attention to detail (non-negotiable)
  • Ability to meet deadlines without supervision
  • Ability to work with creatives and technical teams
  • Professional judgment and maturity
  • Experience with design and content tools (e.g., Canva) is an advantage
  • Knowledge of safeguarding and child-protection standards is an added advantage

Performance Expectations

  • Platforms are active, consistent, and aligned
  • Content is planned, not reactive
  • Parents are informed, not confused
  • Website is accurate, not outdated
  • Deadlines are met without reminders

What We Offer

  • Competitive salary
  • Supportive and professional work environment
  • Opportunity to contribute meaningfully to school growth and community engagement

Application Closing Date

30th April, 2026.

How to Apply

Interested and qualified candidates should send their CV to: cfkconsultancy@gmail.com using the Job Title as the subject of the email.

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About the Company
Edlom Consulting Services