Hotel Operations Supervisor
Location: Lagos
Employment Type: Full-time
Job Summary
- Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery.
Responsibilities
- Supervise Teams: Manage front desk, housekeeping, and F&B staff.
- Guest Experience: Ensure excellent customer service and resolve issues promptly.
- Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory.
- Reporting: Prepare daily reports on occupancy, revenue, and operational feedback.
- Compliance: Ensure adherence to safety, hygiene, and service standards.
Requirements
- HND or BSc in Hospitality Management or related field.
- NYSC certificate.
- 2 to 5 years experience in a supervisory role in a hotel (front desk or operations preferred).
Application Closing Date
7th April, 2026.
Method of Application
Interested and qualified candidates should send their CV to: hrteam@hotelcapitol.com.ng using the job title as the subject of the mail.