Chief Operating Officer
Location: Ilupeju, Lagos (with operational oversight across additional locations as the business expands)
Employment Type: Full-time
Industry: Fashion & Retail
Role Summary
- The Chief Operating Officer will oversee the daily operational performance of the business, ensuring that all departments function efficiently while supporting the company’s growth strategy.
- This role will be responsible for operational planning, performance monitoring, cross-functional coordination, and process optimization across the organization.
- The ideal candidate must possess strong leadership capability, operational intelligence, and a relentless drive to deliver results.
Key Responsibilities
Operational Leadership:
- Oversee daily business operations across multiple departments and locations
- Ensure alignment between strategic objectives and operational execution
- Implement systems, processes, and structures that support business scalability
- Drive operational efficiency and improve organizational productivity.
Business Growth & Strategy Execution:
- Translate leadership vision into executable operational strategies
- Identify new growth opportunities, operational improvements, and expansion opportunities
- Support the development and execution of strategic initiatives across the business.
Performance & Accountability:
- Establish operational KPIs and performance metrics across teams
- Monitor departmental performance and drive accountability across leadership teams
- Identify operational bottlenecks and implement solutions quickly.
Team Leadership & Organizational Development:
- Lead, mentor, and manage cross-functional teams, including sales, operations, and support functions
- Build a culture of ownership, accountability, and high performance
- Strengthen collaboration across departments to improve execution.
Financial & Resource Management:
- Monitor operational costs and ensure efficient use of resources
- Support revenue growth by aligning operational structures with business goals
- Ensure business processes support profitability and sustainability.
Process Improvement & Innovation:
- Design and implement scalable systems, policies, and operational frameworks
- Introduce process improvements that enhance productivity and efficiency
- Ensure operational readiness for business expansion.
Requirements
Education:
- Bachelor’s degree in Business Administration, Management, Finance, or a related discipline
- An MBA or relevant postgraduate qualification is an added advantage.
Experience:
- Minimum of 7 years of professional experience with significant exposure to operations or business leadership roles
- Proven experience managing multi-functional teams or multi-unit operations
- Experience within fashion, retail, FMCG, or fast-paced consumer sectors is highly desirable.
Key Competencies:
- The successful candidate must demonstrate:
- Strong operational leadership capability
- Strategic thinking with strong execution discipline
- Ability to drive performance and accountability across teams
- Strong problem-solving and decision-making skills
- High resilience and adaptability in fast-paced environments
- Exceptional communication and leadership influence
- Data-driven decision-making and performance monitoring ability.
Compensation
N1,000,000 Net Monthly + Highly Attractive Performance Bonus - x2 of Annual pay.
Application Closing Date
7th April, 2026.
How to Apply
Interested and qualified candidates should send their CV to: recruiter.r@fmragency.com using “Chief Operating Officer” as the subject of the email.
Note: Only candidates who meet the required standards will be contacted.