Customer Service Representative

Edlom Consulting Services
Lagos, Nigeria | Posted 1 month ago
Full-time On-site
Customer Service

Job Description

Customer Service Representative

Location: Lagos Island, Lagos

Employment Type: Full-time

Key Responsibilities

  • Respond to customer inquiries via phone, email, and social media promptly and professionally
  • Provide accurate information about solar lighting products and services
  • Assist customers with product selection based on their needs
  • Handle complaints and resolve issues efficiently to ensure customer satisfaction
  • Process orders, track deliveries, and follow up with customers
  • Maintain records of customer interactions and transactions
  • Coordinate with the technical team for installation and maintenance support
  • Follow up on customer feedback to improve service quality.

Application Closing Date

30th April, 2026.

Method of Application

Interested and qualified candidates should send their CV to: basolenergyservicesltd4@gmail.com using the Job Title as the subject of the mail.

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About the Company
Edlom Consulting Services