Front Desk Executive
Location: Lekki, Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday | 9:00 AM – 7:00 PM
Job Summary
- The Front Desk Executive is responsible for managing the reception area, providing an exceptional client experience, and ensuring smooth day-to-day operations of the salon.
- This role requires a highly organized, professional, and client-focused individual who can handle multiple tasks in a fast-paced environment.
Responsibilities
- Welcome clients warmly and professionally; ensure excellent first impressions.
- Manage appointment scheduling, confirmations, and reminders efficiently.
- Handle walk-in clients and manage waiting times properly.
- Process payments accurately and issue receipts.
- Maintain daily client records, sales data, and basic administrative reports.
- Manage phone calls, WhatsApp inquiries, and social media booking requests.
- Coordinate with stylists and service providers for smooth operations.
- Ensure the reception area is neat, organized, and presentable at all times.
- Support management with administrative tasks as needed.
Requirements
- Minimum HND or BSc Degree
- Completed NYSC
- At least 2 years post-NYSC experience in front desk, hospitality, salon, or customer service role.
- Strong organisational, administrative, and customer service skills.
- Professional appearance and communication skills.
- Applicants must reside within Lekki axis
Skills and Competencies:
- Excellent verbal and written communication.
- Ability to multitask and work under pressure.
- Strong customer service orientation.
- Basic computer skills.
- Professionalism, reliability, and attention to detail.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: hr.shomya@gmail.com using the Job Title as the subject of the mail.
Note: Only shortlisted candidates will be contacted.